Managing Performance Workshop

Duration 1 Day

Who Should Attend?

Managers, supervisors or team leaders who have responsibility for the management of employees

Benefits

• Managers and supervisors take a proactive approach to managing performance

• Achieve effective working relationships by ability to deal objectively rather than subjectively with employee performance.

• Ensuring the employer has evidence of performance in cases where poor performance leads to dismissal.

Overview

Successful people and companies set themselves goals to achieve, they review them regularly and ask questions like – what does success look like, what support or extra skills/knowledge do I need to ‘make it happen' well. Performance management is an ongoing flexible process that allows these discussions to take place in the workplace on a regular basis. Its future looking and identifies what needs to be achieved in the forthcoming year. Its not a once a year ‘appraisal' meeting that merely looks back over the past year. Good performance management helps prevent poor performance.

Objectives

By the end of the workshop, you will be able to:

• Set and measure performance objectives
• Identify performance problems
• Handle review and appraisal meetings

Content

The course covers the following areas:

• Why companies use performance management

• Balancing costs through performance & Productivity

• Setting SMART objectives and performance measures

• Judging performance

• Image control and giving feedback

• Managing expectations

• Conducting a review meeting/appraisal

• Recording the events.

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